The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Functional
“The room was impressively spacious, perfect for our family of three, and we loved the convenience of having an additional sink outside the bathroom.” view full review
Delicious Breakfast!
“The breakfast buffet featured a delightful mix of Western and Japanese dishes, and the panoramic views added to the experience.” view full review
Incredible Onsen Views
“Relaxing in the outdoor onsen while enjoying the stunning winter views was a highlight of my stay; it felt magical.” view full review
All You Need
“The ski room was extremely efficient, making rentals and ski pass purchases a breeze, ensuring we had everything we needed right at our doorstep.” view full review
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Small rooms
Price may not fully match the value
7.0/10
Very good
Rooms
6.0
Location
8.1
Service
7.1
Dining
7.1
Guest reviews
7.0/10
based on 8 reviews
4/5
based on 1983 reviews
7.9
7.9/10 based on 1012 reviews
#6 of 16 hotels in Niseko-cho based on Tripadvisor
Warren
United States,
April
2024
8.2/10
The hotel offers a stunning mountain view but the rooms are on the small side, especially for a family of four. While the service is very friendly and helpful, with great amenities, the price may not fully match the value provided.
Rooms
7.0
The room with a stunning mountain view felt a bit small, particularly for a family of four.
Service
9.0
The service was very friendly, professional, and helpful, especially the Italian lady and Chika. They offered convenient solutions and a welcoming atmosphere.
Location
9.0
The hotel is ideally located in the center of Niseko Village area, perfect for enjoying winter activities and providing easy access to the slopes.
Dining
8.0
The dining experience was enjoyable with a variety of choices for both Japanese and western food, offering a beautiful view of Mt Yotei.
Facilities
8.0
The hotel's facilities, including the gym and ski gear storage, were convenient and well-maintained.
Great location
Small rooms
Edmund
United Kingdom,
February
2024
7.4/10
The hotel offers a fantastic mountain view, although the rooms are disappointing with outdated decor and some maintenance issues. The service is friendly and welcoming, with some additional charges for amenities. The location is convenient for skiing but may require extra travel for certain activities. The dining experience is a good mix of Japanese and international cuisine. Overall, the hotel has its charms but could use some updates.
Rooms
6.0
The rooms have a fantastic view of the mountain but are disappointing with outdated decor and maintenance issues.
Service
7.0
The service was friendly, especially Mami Yuguchi, who provided great communication, although some amenities incur additional charges.
Location
8.0
The location is convenient for skiing but may require extra travel for certain activities.
Dining
8.0
The dining experience offers a good mix of Japanese and international cuisine.
Facilities
8.0
The hotel has a good mix of facilities and services to enhance the stay.
Johnny
United States,
January
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, while not luxurious, were spacious and offered breathtaking views of Mt Yotei. However, the small toilet was a bit inconvenient. The service provided by the staff was exceptional, with a great blend of English and Japanese speakers. The location was ideal for skiing enthusiasts with ski-in, ski-out convenience but lacked easy access to nearby villages. The dining experience was satisfactory, although there was room for improvement in terms of menu variety. Overall, a decent value for money stay with some room for enhancement.
Rooms
7.0
The rooms, while not extravagant, were spacious and offered stunning views of Mt Yotei.
Service
9.0
The staff, including both English and Japanese speakers, provided exceptional service.
Location
7.0
The hotel's location is perfect for skiing enthusiasts, offering ski-in, ski-out convenience, but it may be inconvenient for those looking to explore nearby villages.
Dining
6.0
The dining experience was decent, although there was room for improvement in menu variety.
Facilities
8.0
The hotel provides basic facilities that cater to the needs of guests.
Maurice
United Kingdom,
November
2023
6.2/10
Staying at the hotel was a mixed experience. The rooms, though small and outdated, were provided with some basic amenities, but felt tired and less than 5-star. The service, while generally helpful and friendly, had some mishaps with personal belongings. The location was convenient in the Niseko Village area but lacked certain premium facilities. The dining experience offered a good variety of Japanese and international dishes, but some aspects were underwhelming. Overall, it was an average stay with room for improvement.
Rooms
5.0
The deluxe family room we stayed in was definitely less than 5-star and on the small side for a family of four. The outdated 90's decor, stained lampshades, and broken appliances added to the tired look.
Service
7.0
The staff was generally helpful and friendly, although there was a hiccup with removing our belongings from the bathroom countertop.
Location
7.0
The hotel is located right in the center of Niseko Village area which is ideal for exploring the different parts around Niseko Mountain. However, it could benefit from offering more premium facilities for guests.
Dining
6.0
The dining experience provided a good selection of Japanese and international dishes, but some aspects of the experience were lacking.
Facilities
6.0
The hotel offers a comprehensive range of amenities, indicating decent value for money despite some areas needing attention.
Christopher
United States,
October
2023
7.6/10
The hotel is located perfectly for easy access to the slopes, offering ski-in and ski-out convenience. The rooms are a bit outdated with four single beds, suitable for 2 adults and 2 children, although a bit small compared to other countries. The service was generally good but lacked knowledge about some payment methods, which caused inconvenience. The dining options were varied and delicious, although not included in the booking price upfront.
Rooms
7.0
The rooms, while a bit outdated and not the easiest to clean with four single beds, are suitable for small families and provide standard comfort.
Service
6.0
The service was good overall but had some gaps in knowledge about payment methods that impacted our experience.
Location
9.0
The hotel's location is fantastic, right at the base of the Niseko Gondola, offering ski-in ski-out convenience for immediate access to the slopes.
Dining
8.0
The dining experience provided a variety of tasty options, although the extra cost was unexpected and a bit pricey.
Facilities
8.0
The hotel offers convenient access to the slopes and various activities in the area, catering well to skiing enthusiasts.
Roy
United Kingdom,
August
2023
6.8/10
The hotel is not recommended for more than 3 people sharing a room, and the onsen was poorly maintained, allowing guests to take photos and children to play freely. However, the high-floor room had stunning views of Mount Yotei.
Rooms
5.0
The rooms are small and not suitable for more than 3 people. No free mineral water provided.
Service
6.0
The staff kept throwing away our toothbrushes, but they were friendly and helpful overall.
Location
9.0
The location is fantastic for skiing, with ski-in, ski-out access and proximity to the gondola.
Dining
8.0
The dining options were very good, offering a variety of Japanese and Western food with amazing views of the snow.
Facilities
7.0
The hotel offers a range of services like room service, car hire, and housekeeping.
Marcus
United Kingdom,
August
2023
6.6/10
The hotel offers a view of Mt Yotei from the tremendously tiny rooms with miniature bathrooms, but they are old and tired-looking with outdated 90's decor. Onsen facilities attract guests to bathe there instead of in the room, though the value for money is questionable. Service is friendly and accommodating, with some hiccups in cleanliness and handling of personal items. The location by the ski slope is excellent, convenient for skiing, but can be dirty and slippery. The dining experience is a good mix of Japanese and international cuisine, below some expectations. Facilities are adequate but not outstanding.
Rooms
5.0
The rooms are tremendously tiny and old, with outdated decor and tired-looking overall.
Service
7.0
The service is friendly and accommodating, but with some lapses in handling personal items.
Location
8.0
The hotel is right by the ski slope, which is excellent for skiing but can be dirty and slippery.
Dining
6.0
The dining experience offers a good mix of Japanese and international cuisine but falls slightly below expectations.
Facilities
7.0
The facilities are adequate but not exceptional.
Dave
United Kingdom,
April
2023
7.0/10
The hotel offers excellent views of Mount Yotei and is perfect for winter activities. The rooms may be small but are cozy, and the hotel is a bit far from the elevator exit. Service standards vary, with some international-level services available but others not as helpful. The location is ideal for skiing and offers a great view, although it might lack spaciousness. Dining options are diverse, especially for Japanese and western cuisine but limited to lunchtime. Overall, a mixed experience with both positives and negatives.
Rooms
7.0
The rooms, although small, are cozy with an excellent view of Mount Yotei.
Service
6.0
The service is a mix of international standards with some areas lacking helpfulness.
Location
8.0
The location is perfect for winter activities and provides an excellent view of Mount Yotei.
Dining
7.0
The dining options are varied with choices for different cuisines, especially good during lunch.
Facilities
7.0
The hotel offers facilities like ski gear storage and a gym.
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